Planning
Example: developed & implemented a training program that resulted in a 45% increase in employee satisfaction
Administered
Developed
Formulated
Prepared
Revised
Anticipated
Devised
Identified
Prioritized
Strategized
Commissioned
Evaluated
Observed
Researched
Studied
Determined
Forecasted
Planned
Reserved
Tailored
Organizing
Example: coordinated weekly office schedules for eight employees
Acquired
Cataloged
Designated
Logged
Routed
Activated
Centralized
Designed
Mapped out
Scheduled
Adjusted
Charted
Dispatched
Neatened
Selected
Allocated
Classified
Established
Obtained
Secured
Altered
Collected
Facilitated
Ordered
Simplified
Appointed
Committed
Housed
Sought
Arranged
Confirmed
Retrieved
Implemented
Procured
Straightened
Assembled
Contracted
Incorporated
Programmed
Suggested
Assessed
Coordinated
Instituted
Recruited
Tracked
Assigned
Customized
Issued
Rectified
Tracked
Authorized
Delegated
Executing
Example: handled 20-35+ customer calls per shift regarding coverage changes, renewal rates and billing procedures
Acted
Displayed
Processed
Sold
Administered
Distributed
Installed
Produced
Stocked
Carried out
Entered
Labored
Proofed
Transacted
Collected
Exercised
Merchandised
Prospected
Forwarded
Operated
Proved
Conducted
Performed
Shipped
Supervising
Example: supervised the implementation of new computer filing system that reduced paper use by 35%
Adjusted
Correlated
Indexed
Overhauled
Screened
Analyzed
Developed
Judged
Oversaw
Apportioned
Discovered
Licensed
Inspected
Scrutinized
Assessed
Established
Maintained
Prohibited
Supervised
Certified
Examined
Measured
Refined
Supplied
Compared
Explored
Modified
Regulated
Tightened
Controlled
Graded
Monitored
Reviewed
Traced
Corrected
Officiated
Revised
Administered
Conducted
Governed
Leading
Example: trained 20+ new employees in customer service policies over a 2-year period
Accelerated
Elected
Guided
Mentored
Spearheaded
Assumed
Employed
Hired
Motivated
Caused
Empowered
Influenced
Originated
Strengthened
Chaired
Encouraged
Initiated
Pioneered
Supervised
Changed
Enlisted
Inspired
Promoted
Trained
Conducted
Envisioned
Involved
Raised
Transformed
Directed
Fostered
Recognized
Getting results
Example: increased student participation by 25% over a 6-month period
Accomplished
Constructed
Ensured
Minimized
Reduced (losses)
Achieved
Contributed
Excelled
Heightened
Modernized
Rejuvenated
Added
Delivered
Expanded
Executed
Improved
Obtained
Renovated
Advanced
Demonstrated
Expedited
Increased
Opened
Restored
Attained
Diminished
Extended
Innovated
Orchestrated
Targeted
Augmented
Earned
Finalized
Integrated
Overcame
Uncovered
Boosted
Eclipsed
Fulfilled
Introduced
Prevailed
Built
Eliminated
Gained
Invented
Produced
Combined
Enlarged
Generated
Joined
Qualified
Completed
Grew
Launched
Realized
Consolidated
Enlisted
Guaranteed
Lightened
Received
Problem solving
Example: streamlined ordering using computer technology, decreasing wait time from 6-2 days
Alleviated
Conceptualized
Detected
Found
Repaired
Solved
Analyzed
Created
Diagnosed
Investigated
Revamped
Synthesized
Brainstormed
Debugged
Engineered
Recommended
Revitalized
Theorized
Collaborated
Decided
Foresaw
Remedied
Revived
Conceived
Deciphered
Formulated
Remodeled
Satisfied
Quantitative
Example: converted files from COBAL to Java to increase compatibility with current systems
Accounted for
Checked
Dispensed
Grossed
Projected
Tabulated
Appraised
Compiled
Dispersed
Increased
Purchased
Totaled
Approximated
Compounded
Earned
Inventoried
Quantified
Audited
Computed
Enumerated
Maximized
Balanced
Conserved
Estimated
Multiplied
Reconciled
Budgeted
Converted
Figured
Netted
Recorded
Calculated
Counted
Financed
Profited
Reduced
Communicating
Example: presented to groups of 30+ transfer students on a weekly basis concerning university policies.
Acted
Composed
Elicited
Justified
Rendered
Summarized
Adapted
Consented
Explained
Lectured
Reported
Supplemented
Admitted
Concluded
Extracted
Marketed
Represented
Supported
Addressed
Convinced
Fabricated
mediated
Revealed
Surveyed
Allowed
Consulted
Fashioned
Moderated
Sanctioned
Synthesized
Amended
Corresponded
Greeted
Negotiated
Settled
Systematized
Arbitrated
critiqued
Highlighted
Perceived
Shaped
Tested
Argued
Dedicated
Illustrated
Persuaded
smoothed
Taught
Ascertained
Defined
Improvised
Presented
Specified
Translated
Attested
Deliberated